IT Outsource 2006

Here are some of the reasons why our clients have said that we are their preferred offshore partner for all their transcription needs.

Track Record: Our company has been in successful operation for the past 8 years. Consistently, we have grown client’s capabilities to become their preferred offshore partner due to the quality we produce and the consistent turnaround time we deliver upon.

Quality: Our quality standards comply with the AHDI guidelines which guarantees near-perfect accuracy (98%+) for all medical and non-medical reports. Furthermore, our teams are assigned to each client on an exclusive basis in order to maintain the quality of the account for the long term.

Turn-Around Time (TAT): Our teams are able to provide an average TAT of less than 12 hours once the dictation is received. We are also able to cater to STAT dictations that require less than 4 hour TAT.

Flexibility: We are able to handle any type of specialty or report, under any transcription platform, utilizing all voice file formats, adjusting to any volume requirement, while maintaining the report quality and timely delivery at all times. We are also able to cater to other transcription needs (legal transcription, media transcription, and business transcription) should our client have a need for it. Further, our 24 by 7 hours of operation allows us to cater to the entire spectrum of clients from smaller single practices to larger scale hospitals.

Security: Our facility adheres to HIPAA standards for facility security and document confidentiality. Our facility security features include 24-hour security personnel, a biometric entry system; a multi-layer password protected network, routing network data cleaning as well as routine network security checks. We also conduct regular file security training and maintain complete confidentiality documentation at all times.

Stability:
Infrastructure - ITO maintains a triple redundant internet (T1) connection and a backup generator power supply.
Operations - Further, our dedicated assignment of teams (MTs, QAs and AMs) assures our clients of all year round consistency in quality on all current accounts.
Recruitment - Our nationwide partnerships with educational institutions and all year round OJT programs enable us to select and train only the best MTs at any time of the year.

No Risk: All new clients enjoy a 10-day free trial period in order to assess our quality and turnaround time. This provides each client a risk free period to see how our dedicated team performs.

For more information, please email us at info@itoutsourceinc.com.